1. Introduction
Welcome to U.S. Pallet & Crate. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at sales@uspalletandcrate.com.
2. Information We Collect
We collect personal information that you provide to us voluntarily when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.
Personal Information Provided by You. We collect names, phone numbers, email addresses, and other similar information. The SMS consent does not give rights to share phone numbers collected.
SMS Privacy Policy
U.S. Pallet & Crate is committed to protecting your privacy. This Privacy Policy (the "Policy") governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service ("Service"), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. U.S. Pallet & Crate reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. See Terms of Service below.
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. U.S. Pallet & Crate utilizes servers and services owned by third parties.
"Personal Information" is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service. Phone numbers collected for the purpose of SMS are not shared.
3. How We Use Your Information
We use the information we collect or receive:
- To send administrative information to you, such as updates, security alerts, and support messages.
- To fulfill and manage your orders, payments, returns, and exchanges.
- To send promotional communications.
- To post testimonials with your consent.
- To request feedback and to contact you about your use of our services.
- To protect our services.
- To enforce our terms, conditions, and policies.
- For other business purposes, such as data analysis, identifying usage trends, and improving our services.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. SMS opt-in or phone numbers for the purpose of SMS are not being shared.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
8. Children's Privacy
We do not knowingly collect data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website.
9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
10. Contact Us
If you have questions or comments about this policy, you may email us at sales@uspalletandcrate.com or by post to:
U.S. Pallet & Crate
1962 Northpark Dr. Ste C
Kingwood, TX 77339-1752